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joej7

Invalid license file or type

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I have a student license and have been using CAESES for my research. Recently I got this error when opening CAESES.

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When I hit ok, I get another error:

image.png.cd442f7bad3880e9265769b79f1d4163.png

When I hit "Try Nodelocked License" I get a prompt saying "Your license is expired"

How do I proceed to renew the license? I am still working on my research which requires the use of CAESES.

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I had a similar problem.  You can try to unlock the license by signing into the licensing system in the main website.  If that doesn't work or you don't have a license, I contacted customer support and they sorted it out the next day (there is a 12 hour difference from CAESES and where I live).

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CAESES student licenses are only valid for a certain period of time (e.g. until the end of the semester).
To renew your licence you can send an email to license@friendship-systems.com. Please mention your license ID, attach a current certificate of enrollment from your university and provide a short summary of your previous work with CAESES.

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