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Mr. Engin Orçun KOZAKA

Using fdbc file in CAESES pro

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Hi,

 

We recently switched from trial license to pro license and I want to use the files generated by the trial version in pro version. But I am getting an error which says that the fdbc file is not compatible with the pro version. and asks for a passphrase which I don't know. Can someone help me with that?  

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Hi Engin,

 

Please get in touch with your contact at FRIENDSHIP SYSTEMS. That's no problem, we can convert it.

 

Joerg

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Good Morning Engin,

I created a conversion package for you and linked it to your account. If you open CAESES you can find the menu item as shown in the screenshot and convert an fdbc file to the pro version.

post-20-0-86041700-1522652075_thumb.png

 

If you have a problem, please use the helpdesk for future issues (helpdesk.caeses.com). Your message will then be distributed to more people in the support team. Good having you as a new customer!

 

Best regards

Claus

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